|Monday:||08:00 – 18:30|
|Tuesday:||08:00 – 19:30|
|Wednesday:||08:00 – 18:30|
|Thursday:||08:00 – 18:30|
|Friday:||08:00 – 18:30|
OUT OF HOURSIf we are closed, please contact our out of hours service via 111
MEDICAL ADVICEIf you need medical advice at any time (but it’s not an emergency) dial 111 from any landline or mobile (all calls are free)
INFORMATION DOWNLOADDirectory of Activities and Services for Older People in East Hampshire 2016
CONFIDENTIALITY AND DATA PROTECTION
Liphook Village Surgery holds much information that is personal, private or sensitive. It is the
Surgery’s responsibility to ensure that it has systems and mechanisms in place to protect
confidentiality. All information held at the Practice about patients is treated as confidential,
whether held electronically or in hard copy. All Partners and employees are aware of their
responsibilities relating to confidentiality and that this duty of confidentiality must be adhered to
at all times.
This means staff must not reveal to anybody outside the practice personal information they learn in the course of their work, or due to their presence in the surgery, without the patient’s consent. Nor will they discuss with colleagues any aspect of a patient’s attendance at the surgery in a way that might allow identification of the patient unless to do so is necessary for the patient’s care.
If a patient or another person is at grave risk of serious harm which disclosure to an appropriate person would prevent, the relevant health professional can take advice from colleagues within the Practice, or from a professional / regulatory / defence body, in order to decide whether disclosure without consent is justified to protect the patient or another person. Where a decision is taken to disclose, where possible the patient should always be informed before disclosure is made, unless to do so could be dangerous. Any decision to disclose information to protect health, safety or well-being will be based on the degree of current or potential harm, not the age of the patient.
We are also committed to the security of patient and staff records. We take steps to ensure that individual patient information is not deliberately or accidentally released or (by default) made available or accessible to a third party without the patient’s consent, unless otherwise legally compliant. We operate on the basis of prudence in the use of, and testing of, arrangements for the backup and recovery of data in the event of an adverse event and the recording of significant events relating to patient and staff records.